Free iPad and smartphone games which can result in children running up hefty bills for their parents through expensive in-game features are to come under scrutiny from the Office of Fair Trading.
More than a quarter of children aged between five and 15 now own smartphones according to Ofcom, and many more have access to their parents' devices. A whole industry has grown up around apps for them. Many are based on popular characters including the Smurfs and Playmobil and while the initial game can be downloaded for free, players are offered a range of costly upgrades.
Reports of children running up bills for hundreds of pounds by clicking through to this paid-for content are increasingly common, and in one case a parent reported being hit with charges of more than £3,000.
"We are concerned that children and their parents could be subject to unfair pressure to purchase when they are playing games they thought were free, but which can actually run up substantial costs," said Cavendish Elithorn, the OFT's senior director for goods and consumer.
The regulator will look into the marketing of these "in-app purchases" – additional content such as virtual currency, extra levels and upgraded features which can cost anything up to £70 a time. On the Smurfs Village game, for example, a wagon of Smurfberries costs £69.99. It has written to games developers and hosting services, and is asking parents and consumer groups to contact it with information about any potentially misleading or commercially aggressive practices they are aware of.
Source: https://www.guardian.co.uk/technology/2013/apr/12/smartphone-games
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Smartphone games with costly in-app add-ons prompt OFT scrutiny
12/04/2013 09:12
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